Aloha Online Ordering - FAQPage

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What is Contactless Delivery?

Contactless Delivery means that there will be no direct contact between customer and delivery rider. Meal will be placed in a pre-agreed location and avoid touching or close face to face contact.

How to do I avail contactless delivery?

Please opt for ‘Contactless delivery’ while placing your order online (Website/App). Sometimes, our delivery boy will also get in touch with you to understand where the pizza needs to be placed.

Can I do Cash-on-delivery for contactless delivery?

No, you cannot opt for cash-on-delivery. Since we are trying to make this entire process contactless, cash-on-delivery in this case will not be possible.

Do I have to pay extra to avail the contactless delivery service?

No, you don’t have to pay extra to avail the contactless delivery service.

How do I know where my pizzas will be kept?

This will be specified by you while placing order. In case, the rider calls you up for help & you are not reachable, the order will be placed on a clean surface at the door.

Where can I avail contactless delivery?

You can avail this service only when you place your order on our website/app. You cannot avail this service while placing your order through phone.